24/7 Call Answering Service
Turn missed calls into booked jobs
We’ll answer your calls 24/7—so you can stay focused, never miss a job, and keep your business growing.
Tell us your trade to see how Housecall Pro can help
HVAC
Cleaning
Handyman
Electrical
Plumbing
All Trades
Never miss a job opportunity
Answer every call
Trained agents pick up fast, book jobs live, and keep your calendar full.
Set your schedule
Pick the days and hours you want—we’ve got you covered on the job and off the clock.
Track every detail
See who called, what they needed, and what’s next—right in your inbox.
CALL ANSWERING FOR SERVICE BUSINESS
We answer, so you don’t have to
Real-time jobs, booked for you
Stay focused on the job while we handle incoming calls—so you don’t miss work or lose leads to competitors.
Calls answered live by trained agents.
After-hours, weekend, or 24/7 coverage available.
Book jobs straight onto your Housecall Pro calendar.
A trusted team at your side
Every call is answered with care by live agents who know home services—earning trust from the first hello.
Get the power of a full team without the full-time payroll.
Unlike generalist agents, your team is trained in HVAC and home service calls.
Tailor scripts to your business, ensuring every interaction represents your brand.
Reclaim your time
Stay focused on jobs—or unplug after hours—knowing we’ve got your calls covered.
Pick hours that fit your schedule—nights, weekends, or 24/7.
Keep your pipeline full and moving, even when you’re off the clock.
Deliver consistent customer service without lifting a finger.
Visibility when you need it
Stay in the loop with full access to call details, so you can follow up fast and never miss a beat.
View call length, notes, and next steps in one report.
Request call recordings to review customer conversations.
Get text alerts for calls that need immediate attention.
Trusted by 200K+ Pros. Built for teams of 1 to 100+
100 M+
pro jobs completed
35 %
avg. pro revenue growth
8 +
avg. hours saved per week
Additional features
Websites](https://www.housecallpro.com/features/websites/)
Expertly designed with chat, reviews, and booking integrations to help you attract more customers.
Customer Portal](https://www.housecallpro.com/features/customer-portal/)
A central hub for your customers to view job details, make payments, and manage their accounts.
Voice](https://www.housecallpro.com/features/voice-solutions/)
Make and receive calls from any device and sync customer information in one place.
Campaigns](https://www.housecallpro.com/features/campaigns/)
Send one-time or automated email and text campaigns right from Housecall Pro.
Frequently asked questions
Will I see a history of all my calls?
Yes, you will see your full call history and call notes in your dedicated HCP Assist inbox.
Are agents familiar with the home service industry?
Yes, our HCP Assist agents specialize in the home services industry, so they’re prepared to talk to your customers.
Can I request access to call recordings?
Yes, you can request access to recordings for every call.
Can call scripts be tailored to my business?
Yes, we will tailor the call scripts to your business to ensure reps speak to your specific services and values.
Can I choose between different coverage options?
Yes, you can choose between weekday, weekend, or 24/7 coverage.
Can jobs be booked over the phone?
Yes, jobs can be booked over the phone and added directly to your Housecall Pro calendar.